* With our systems, you can start very inexpensively and then grow your system as needed.
* There is NO need for an expensive enterprise software stack some companies require you purchase ($$$) before you could do anything.
* We use a RAD/Spiral approach to quickly develop your software.
1 Gives You Better Customer Knowledge
Be able to quickly look up all aspects of a customer
• A Instant access to customer and their order information
▾ B Have images in your database system of jobs “before” and “after” for Web site posting and customer history
• Images are a valuable way to refine your smart marketing and also to refresh your memory what was done on a particular job
2 Gives You the Ability to Do Smart Marketing – Very Few Companies Use This Obvious Enhancement to Their Marketing Efforts
When was the last time you got a mailing that referenced anything you had ever done with a company you work with?
▾ A Send customers information relevant your customers using information about what they have ordered from their history in the database
• Send a promotion to your best customers
• Send a promotion to new customers
• Send a promotion to customers who haven’t ordered in a while
• Send a “how are we doing?” follow up, automatically, after each customer project/job
• Send relevant promotions for customers, based on their history, when you have an extra quantity on hand for a particular item
Note: The database system captures your customer contact preferences so you don’t send them unwanted communications.
▾ B Reconfirm your relationship with your customers
• Using Smart marketing, you remind the customer you have done work, that you remember what that work was, and that you want to do additional work for them
• Helps your company stand out from the companies who don’t think to reach out to their existing customers
▾ C Have a stateful relationship with your customers (that is, remember the customer from contact to contact)
• Customers like to be remembered
• Too much of what is received in the mail or email is irrelevant
• Your marketing shows your customers you think of their needs
3 Give You Instant Access to the State of Your Business
▾ A Features beyond what typical accounting systems offer
• For example (not relevant for every business) be able to access all customer details, products ordered, inventory used, customer contacts.
• Print labels, other (automated) mailings
• Automated reminders
• B Automatically updating graphs and other customer information
4 Allow Multiple Employees in Your Company to Be Able to Print Invoices, Email Receipts, and Interact With Your Office System while at the Customer’s Site!
Being able to access your computer system while at a customer site is a true distinguishing feature. Hurricane’s systems run on popular iOS devices and will connect via 3G/4G to your back office database.
• Your office database system is up to date since it’s updated via the 3G or 4G connection from the employee at the customer’s site
• No data entry required at the office when data entered on iPad, for example, at the customer site
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